On Giving

January 9, 2010

Filed under: Uncategorized — lmartinez @ 6:54 pm

What are you giving away – with no expectation of return? What part of your value or of your services are you rendering to others as your gift for the greater good? And, you may be asking, why this topic today? Well, if you suspect that this topic was chosen to set the reader up to make a philanthropic donation to a worthy cause, you are right! Your cause. This is a business topic – about your business.

We establish our businesses to earn an income, to be economically self sufficient, to be productive for ourselves and others. That is understood. But there is room in that profit motive equation for charity, not just the traditional type of charity of benevolent donations to worthy causes, but charity with an intent of benefiting the greater good, of which we are also a part. Sounds circuitous, doesn’t it? Let me use two specific examples to illustrate, one of a local entrepreneur, the second one of a national magazine.

My friend Scott owns a bicycle shop in my neighborhood. I’m an avid cyclist, and some years ago when I needed a new pair of cycling shoes I went through several catalogues and found exactly what I wanted. The shoes were identically priced at $179.99 in three catalogs. I took all three catalogs to Scott and said to him: “These are the shoes I want. Please order them from your sources and I’ll pay you the catalog price, so you can have the profit.” He ordered the shoes and a few days later he called me to come pick them up. When I came to get the shoes he charged me $120. I said, “Scott, you’re giving me a big break here, sixty dollars…” He said, “No problem, I made my money.” Well, can you guess what I’ve been doing ever since? He gave me a $60 savings that I wasn’t expecting so I’ve been buying every article for bicycling from him, and singing his praises! How many customers have I sent his way who have bought his high end bikes? He gave of himself, expecting nothing – we didn’t have an agreement, not even implicitly, for a price break. But in doing so he gained a great deal more. (Visit Scott Likly, Towpath Bicycles, Pittsford, NY)

The second example is Fast Company magazine. When it was launched, they held to a principle of sharing and giving their information, the content of their articles, freely and openly. Now, more than a decade later I love to receive my copy of Fast Company in the mail for its contemporary and timely content. But wait, there’s more. I love to go on their website and search their archives for topics of interest: on leadership, on entrepreneurship, on branding (personal and corporate), on social media – the list is endless. Don’t try that at home with other publications. Many other publications, including our city newspaper, charge at least ten bucks for an archived article. Fast Company archives are easy to find – and they are free. At Fast Company they have adhered to a spirit of giving – a spirit that others need to emulate. Look at the evidence: in this article I’ve just told you about two enterprises that keep on giving.

Is your brand known for giving?

2 Comments »

  1. Luis, I just read some of your blog posts–you have such wisdom to share! I like your posts because they are just long enough (not too short or long); and you remind us to look at things from a different perspective. Your blogging voice is gentle and wise–like a great teacher.

    Comment by Lori Gama — January 9, 2010 @ 7:59 pm

  2. Dear Lori, Wow! You make me blush…I love to write, but the first thing to do – is to observe; we have to remove ourselves from the situation long enough to examine, write about it, and then rejoin the fray…Gracias :)

    Comment by lmartinez — January 9, 2010 @ 8:08 pm

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